My client's second payment wasn't applied to the invoice they paid it from. How can I fix that?

CoachAndy
New Community Member

I sent my client an invoice back in March. They paid it half at a time as we agreed. The first payment applied to the invoice as normal. However, when they made the second payment, it didn't go toward the invoice. I didn't concern myself with it at the time because the appropriate amount of money was paid. 

Now I'm trying to sort out my books and would like to fix this so everything adds up as it should. Is there a way to fix this? 

For added context, I'm in Canada, client is in the US, invoice is in USD, first payment registers as paid in USD, second payment registers as paid in CAD. I only noticed the two different currencies today when I decided to look into it. Anyone have thoughts on how I can get that second payment applied tot he invoice so it shows as paid in full?

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.