Money hold

[Vitalie2]

Hello ... why is my money waiting for more than 7 days ... why didn't my money go into my paypal account ??

[sharpiemarker]

@Vitalie2 

How can I get access to my money faster?

You can help to release the eligible payments by following one of the below steps:

• Add Tracking. Use one of our approved shipping carriers and we’ll release the hold 1 day after the courier confirmed delivery.
• Update the order status if the held payment is for a service or intangible item (e.g. piano lessons, e-book) and you'll get your money in 7 days. 

Otherwise, the payment will be released up to 21 days after you received it, provided there aren't any issues with your transaction or account. 

Here’s how to add tracking information or change the order status: 

1. Go to your Activity. 
2. Find the transaction you would like to update, then click Get your money. 
3. If you sold a product, select Product to add tracking information or print shipping label directly. 
4. If you sold an intangible item or service, select Service or virtual product to confirm order status. 
5. Click Submit. 

If order status is updated already with tracking or to “completed” ask buyer/sender to confirm receipt:

1. Click Activity at the top of the page.
2. Find and click the original payment for the item.
3. Click Confirm receipt.
4. Click Yes to confirm that you received the order.