Missing orders on Opencart
Alinkas
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Nov-06-2021
01:22 AM
Hello there! We have a problem about payments to our website. It happens sometime that payments done with other currency (Polish zloty) instead of EUR, go to ‘MISSING ORDERS’. PayPal transaction is done and confirmed by the customer’s side and they get confirmation from PayPal. Payment never reach our account and goes to missing order. In 1 working day the payment is refunded to the customer automatically. It’s an annoying problem that we wasn’t able to solve
Labels:
- Labels:
-
Receiving Money
-
Refunds
0 REPLIES 0

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- 5% fee on refund? in Transactions Archives
- Missing items from order in Security and Fraud Archives
- Why are just about all Apple charges to me missing "Order details"? in Transactions Archives
- Missing items of an order. in Security and Fraud Archives
- How do I upload them or get PayPal to grab all of the missing orders from my Shopify site? in Reporting Archives