I cant refund my money
Yopom
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Posted on
Dec-09-2022
02:30 AM
Hi!
I've canceled the order, but between ordering and canceling I've changed my card to the new one. When I asked to cancel the order my money was refunded to my old card(to which I do not have access). I called my bank and wrote a letter to the place where I ordered. How can I solve this problem:=(((
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1 REPLY 1
kernowlass
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Dec-09-2022
02:39 AM
If the card ACCOUNT that both cards belong or belonged to is still open then it should go through fine.
However if its a completely new card / account then it may decline so ask your old card issuer if they can help you recover your refund.
Advice is voluntary.
Kudos / Solution appreciated.

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