How do i get a refund of money sent to the wrong account

Scott205
New Community Member
I have sent money to the wrong account using the friends and family option
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Scott205 

 

You don't have a lot of options however...........

 

1. Reach out to that wrong email address recipient and explain what happened and request that they issue you with a refund.

2. If they refuse then contact customer services and ask them to reach out to the recipient and ask. However if they refuse again Paypal can't force them to refund as it was sent as a 'gift' of money.

3. If you funded your Paypal payment via a credit card then you could ask your card issuer for a chargeback, again however they may refuse again as it was a gift payment and not a payment for goods or services.


Advice is voluntary.
Kudos / Solution appreciated.
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Scott205
New Community Member
Thank you for your help
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George_jinu
Contributor
Contributor

Tx u..no one can help coz u send it as a gift..wish they could change the law so bank or paypal can request for refund from their account 

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