How do I receive funds from people in countries that dont have access to FF payments?

[Temp20220903D]

My family lives in South Korea and I live in Canada, but when they tried to send money all of it was put on hold rather than being directly deposited to my balance. Is there any way to fix this issue?

[kernowlass]

@Temp20220903D 

https://www.paypal.com/uk/smarthelp/article/my-payment-is-on-hold.-why-is-this-happening-faq3297