How do I cancel a payment where the store didn’t get my order. Can’t find the cancel button

BagpussCymru
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kernowlass
Esteemed Advisor
Esteemed Advisor

@BagpussCymru 

 

When you pay a company then it is often pending or awaiting authorisation until that company processes your order and captures the pending payment.

If they don't process the order and capture that payment then the pending status times out at 30 days post-payment and returns back to your funding source.


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Kudos / Solution appreciated.
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