How can I track a payment that is not listed

TobiMen
Contributor
Contributor

Hi,

 

going through my bank account I found a payment labelled PayPal + the vendor that I cannot find any details for. In my PayPal account (==> Activties) it is not listed and I thought that PayPal, being named on my bank account, might be able to help me track the payment down. However, having been stuck in PayPal's hopeless automated socalled Help system without getting anywhere, this is my last hope. Does anyone know how I can actual useful hep on this?

 

Many thanks

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@TobiMen 

 

If you bought something online with a debit or credit card and didn't log into your Paypal account then of course it won't show on that Paypal account because you bought as a guest buyer.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.

If that is not the case then contact customer services and your card issuer to query the transactions.


Advice is voluntary.
Kudos / Solution appreciated.
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