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sophyjam
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Posted on
Sep-30-2021
07:30 AM
Hi I made an order yesterday but didnt realise the card I used never had enough funds toc over the payment. How do I now get back into the transactions detail from paypl and update my card info so that the payment can go through for the original amount?
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1 REPLY 1

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Oct-05-2021
08:40 AM
Hi @sophyjam,
Once a payment is initiated, the funding source cannot be changed. You may contact the merchant to cancel the order to ensure you can place the order again with the proper card. I hope this helps!
- Jae

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