Holds/recieve payment

[Kodman125]

I received a payment for the 2nd time from the same person. (Friend) and it holds my money for days at a time..... why? How do I get my money now?

[sharpiemarker]

@Kodman125 

If the payment is under review for a few days, wait for the review to complete. If there are no issues, the payment will be released.

If the payment is on hold for 21 days…you can do the following steps to get the money sooner…

1. Go to Activity. 
2. Find the transaction to update, then click Get your money. 
3. *If you sold a product, select Product to add tracking information or print shipping label directly. 
4. **If you received payment that do not require shipping, selling an intangible item or service, select Service or virtual product to confirm order status. 
5. Click Submit. 

*Use one of our approved shipping carriers and we’ll release the hold 24 hours after the courier confirmed delivery to the buyer’s address.

**Recipient will get their money 7 days after confirming the order status as Completed.