Help moving clients E-Check from email to my PayPal account

AngelineH75
Contributor
Contributor
I had a client send a payment with an E-Check to my email the problem I am having to is when I go to the cash a check tab I find nowhere I can up load the document. The option to capture the check is there, but since it was sent via email how do I get it into my paypal account also when I do get it transfered how do I send a receipt showing payment was recieved. Thank you I am new to all of this.
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PayPalMichelleW
Moderator
Moderator

Hello @AngelineH75,

 

That's a great question. Regrettably, at this time there is no option to cash an eCheck on your PayPal account. Here's an article from our Help Center on the cash a check service. Also, here's how to receive money through PayPal. If you still have questions, I would suggest you contact us to provide additional details. To contact Customer Service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter. I hope this helps.

 

Thanks!

MichelleW

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