Hello we have a problem me and a freind of mine, cannot refund money.

FTBEstaBe
Contributor
Contributor

Helllo I've sent money to a friend, he/she cannot refund the money to me, is there any way so we can get the money back as his account is blocked? 

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@FTBEstaBe 

 

If his account is blocked then he would not be able to receive the funds, does it say SENT or pending/unclaimed on your paypal account?

If SENT then it has successfully transferred to the email address/paypal account you sent it to.

If they can't refund then tell them to contact customer services to refund it for them.


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FTBEstaBe
Contributor
Contributor

I sent money to a wrong mail, how do I recover such money? 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@FTBEstaBe 

 

1. Contact the wrong email recipient and request a refund.

2. If they refuse contact customer services and ask them to reach out and ask the recipients. They can't force them to refund a 'gift' payment but sometimes the recipient will voluntarily refund once Paypal have reached out to them.

3. If that doesn't work and you funded your Paypal payment via a credit card then contact your card issuer and see if they will chargeback for you. Again you may not be covered as it was a 'gift' payment.

 


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