Gift cards and Business accounts

Hakai123
Contributor
Contributor

Whenever I try and pay with a gift card, I’m not able to complete the transaction unless the other individual has a business account. How can I get around this?

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PayPal_Olivia
Moderator
Moderator

Hi @Hakai123,

 

I'm sorry to hear that you've been unable to use a gift card to send money to Personal accounts. It may be that the transactions are running into difficulty because our security system is seeing the payments as risky for fraud. I regret that if this is the case and it is persisting, the transactions would not be possible with that payment instrument. I'm sorry for the inconvenience.

 

Olivia

 

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