Didn't receive the payment as account was not business account when the payment was done.

Arushi_19
Contributor
Contributor

I did not have a business account on Paypal when I received a payment. Payments done after that are received in my Paypal account. What should I do to receive the payment now?

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6 REPLIES 6

S_Ameen
PayPal Employee
PayPal Employee

Hi @Arushi_19 
I understand your concern to receive the money immediately. If you have received the money as goods and services then it will be kept on hold for 21 days. You can release the money by asking the sender to confirm the receipt.

 

 

 

 

Regards
Ameen

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Arushi_19
Contributor
Contributor

I have got a mail regarding the payment but it is not showing in my PayPal account. How should I request it now?

 

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Arushi_19
Contributor
Contributor
I worked for an online firm and they paid me ...but at that time my account was not converted to business type and hence I had received an email telling that my payment is pending but even after converting my account to business type I haven't received the payment that was pending..Please help me.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Arushi_19 

 

Did you bother to read the links and follow all the information in them to be able to receive payments in your country?


Advice is voluntary.
Kudos / Solution appreciated.
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Arushi_19
Contributor
Contributor

 I followed all the instructions and provided the documents required. It has been 3 weeks since I provided the information.

My account was converted to a business account 3 weeks ago and the payment was made to me 4 weeks ago.

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