Didn’t complete order using payin3, payment taken saying pending

[Quietthunder84]

I went to order a mattress on wowcher today, proceeded to the pay in 3 and changed my mind. I didn’t purchase the item, have no order confirmation for it but the payment has still been taken from my bank but is marked pending in my PayPal. How do I stop the payment as I didn’t actually place an order! Help!! Thanks

[kernowlass]

@Quietthunder84 

If there is no cancel option then it should time out 30 days post payment if not claimed by the merchant.

If you contact the merchant they may be able to void it earlier.

If it completes request a cancellation / refund from the merchant.