Denied transaction

[Kay3100]

I transferred the money to my bank account and I got a message says the transaction is completed and the money is gone already from my PayPal account then at the same second I got another message says the transaction is denied but the money is gone already what should I do????? Thanks in advance

[kernowlass]

@Kay3100 

Allow 5 days for it to complete but if its declined then you may have to allow 5-7 business days for it to bounce back to your paypal balance.

Does the name on your bank account match the name on your paypal account exactly?

[Kay3100]

Thank you for your answering I appreciate it, and no the name is not the same, but this not my first time I've been sending and receiving money for almost a year and never face any issues

[kernowlass]

@Kay3100 

Then you have been lucky, for a withdrawal to a bank account normally the name on the bank has to exactly match the name on your paypal account.