We have problems with refounds. We refounded 2 payments but customer did not get this on the paypal ballance, but at our ballance money already gone. When costomer get the money?
If they funded the original Paypal payment to you from their bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card. Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long. (Can vary according to country though).
Advice is voluntary. Kudos / Solution appreciated.
