Choose payment purpose problem

[Nabeel165]

I,m having problem when i transfer money to bank account.there is an option comes ''choose payment purpose "when i click on this option my app gets close. Option comes sometime that app has bugs. How can i get out from this issue??

[kernowlass]

@Nabeel165 

Try the web instead of the app?

[PayPal_RachelK]

Hi @Nabeel165,

Welcome to the PayPal Community and thank you for your post!

I am sorry to hear you have been experiencing issues with our app. Technical issues can occur from time to time. 

I would suggest you check your app store to make sure you have the latest version of the PayPal app. 

If you have the latest version, please try deleting it and redownloading it. Sometimes it just needs to be reset.

If you continue to experience issues, please don't hesitate to contact our Customer Support. To contact us, simply click here. Alternatively, you can contact us via Facebook https://www.facebook.com/PayPal or Twitter @AskPayPal.
 

I hope this helps!

- Rachel