Cash in via Paypal to GCash error?

[sdisu]

I always cash-in via Paypal in my GCash account. However, last week, when I tried to do so it says wait for 24-48 hrs as per usual but didn't get the funds ever. Unlike before and as to what I am used to that the cash-in immediately reflects on my GCash. I tried relinking Paypal to GCash but it leaves me an error and I can't press on close & continue or done. Then I received 2 emails that says about pre-approved payment plans via G-exchange. The other one says it was cancelled. Help please. I've been dealing with this for a week now. I already made a new account, all the credentials match and it's still doing the same. @all 

[PayPal_Meghan]

Hello @sdisu, 

Thanks for joining the PayPal Community!

I'm sorry that you're having trouble transferring money using PayPal and GCash. I understand you've tried relinking, and that hasn't helped. I recommend trying to relink them one more time. However, before you do that, I have a few tips. You'll want to ensure you're logging into both accounts using a consistent device, and it can help to clear your cache and cookies first. Next, double-check that your name, phone number, and email match on both accounts. If you're still unable to link them after these troubleshooting steps, I recommend contacting GCash through their website here: GCash website.

I hope this is resolved soon! 

- Meghan