Card Withdrawal error

Ponle123
Contributor
Contributor
I’m trying to withdraw from my PayPal account to my card and I received this error message- Sorry, but we need more information. Please contact Customer Service for assistance. Someone should help me out with this, I’ve contacted support many times to no avail.
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2 REPLIES 2

KamalGangu
PayPal Employee
PayPal Employee

Hello @Ponle123 

I am really sorry to know that you have trouble withdrawing funds from your account. It is possible that your account is limited. 

Please check your account and on dashboard see if you are being asked to complete any verification. Also, it is advisable that you contact our support team through your account. They can check the issue and proceed accordingly. 

-Kamal

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Ponle123
Contributor
Contributor
Thanks for answering my question. I’ve withdrawn the funds, I only left the system for 24hrs+ and my withdrawal was successful. Thanks
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