Cancelled Payment / Refund

FBurnett59
Contributor
Contributor

I made a payment then cancelled it as the email address was wrong and there was no account with the email. The cancelled payment is not showing as refunded How do i arrange the refund?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@FBurnett59 


Gosh you were lucky, if that mis-spelled email address was valid to another person you 'may' have lost your money !!


Luckily you could cancel, so when you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will as the transaction was cancelled return them to your funding source (if you paid from your bank account or with a card), or credit your paypal balance (if it was funded from that balance), but that takes a few days and sometimes up to a week.



Advice is voluntary.
Kudos / Solution appreciated.
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FBurnett59
Contributor
Contributor
I was extremely lucky. This is what happens when friends get divorced lol
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