Cancel a refund!

Mokakah
New Community Member

So Im checking my paypal for another transaction and see this other transaction x3 from a company I've never heard of.
I cancel it and tell paypal to refund and never send any money there.
1 Hour later I figure out what it was and I want to cancel the refund but I can't find the button for it. 

What do I do?

Login to Me Too
1 REPLY 1

PayPal_Tricia
PayPal Employee
PayPal Employee

Hi @Mokakah

 

I'm sorry for any concern this has caused. 

 

A refund cannot be cancelled or reversed. In a situation like this, it's best to reach out to the sender of the payment, explain what happened, and request they send the payment again. 

 

I hope this information helps!


Thanks, 
PayPal_Tricia

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.