Balance credited to non existed account

amankumar0611
Contributor
Contributor

Paypal has transferred my balance to a non exist account linked to my paypal account. I had close that bank account few months ago, but the paypal balance is trasnferred to that account, its showing in my transaction details

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PayPal_Michael
Moderator
Moderator

Hello, @amankumar0611. I can certainly understand your concern about a transfer to a bank account that was closed. Here's some information I hope will be helpful.

 

The good news is banks handle that kind of situation on a routine basis and they should be able to add a credit to an open account you have with them. If they can't do that, the money will be returned to PayPal and it will be deposited back in your balance as soon as it reaches our system.

 

That could take some time, but money returned to us usually arrives within a week or two of the original transfer. In rare cases it can take 4-6 weeks. PayPal has no control over the time it might take, so we can only wait alongside you for money to return to our system.

 

I hope this is helpful. Thanks for your patience during this time.

Sincerely,

Michael
PayPal_Michael

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PayPal_Michael
Moderator
Moderator

Hello, @amankumar0611. I can certainly understand your concern about a transfer to a bank account that was closed. Here's some information I hope will be helpful.

 

The good news is banks handle that kind of situation on a routine basis and they should be able to add a credit to an open account you have with them. If they can't do that, the money will be returned to PayPal and it will be deposited back in your balance as soon as it reaches our system.

 

That could take some time, but money returned to us usually arrives within a week or two of the original transfer. In rare cases it can take 4-6 weeks. PayPal has no control over the time it might take, so we can only wait alongside you for money to return to our system.

 

I hope this is helpful. Thanks for your patience during this time.

Sincerely,

Michael
PayPal_Michael

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amankumar0611
Contributor
Contributor

Hello,

Thank you, I have received a demand draft from Paypal this morning. @PayPal_Michael 

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