A package i sent out has been delivered,and i still haven't received the money yet

Isaiahss03
Contributor
Contributor

A package i sent out has been delivered, and its been 3 days of delivery, and i still haven't received the money yet, is it because it delivered Friday and the weekend takes awhile of getting my money back?

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PayPal_RebeccaN
Moderator
Moderator

Hi @Isaiahss03

 

Thank you for posting and welcome to the PayPal Community Forum! 

 

If there aren’t any issues with your transaction or account, the payment will typically be available to you within 21 days after receipt. 

 

To get your payments released sooner, use trackable delivery with any of our approved delivery companies and enter the tracking details on your Activities page. We’ll usually release your payment 1 day after delivery is confirmed. If the held payment is for a service or intangible item (e.g. piano lessons, e-book), update the order status on your Activity page and you'll get your money 7 days after verification. 

 

If your buyer confirms they've received the item, your payment will be released immediately. Steps on how your buyer can confirm receipt can be found here: How do I confirm receipt of an item? Please ask your buyer to try this using the PayPal Website rather than the App. However, this option is not guaranteed to always be available. 

 

For more information on payment holds, please see: How can I release my payment(s) on hold?

 

I hope this helps, have a nice day! 

Rebecca 

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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