3 months - still no money after Steam refund

Zidious_G
Contributor
Contributor

It has now been over 3 months since I did a Steam refund and still no money has appeared on my bank but it says here on Paypal that is has gone through to my bank card. What do I do at this point? 

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PayPal_Bindu
Moderator
Moderator

Hello @Zidious_G
 

Thank you for the post and welcome to our community forum!

 

I understand your concern about the refund not reaching your bank account. To get help in finding your refund, please contact our customer care department. You can contact us by clicking the contact us option at the bottom of PayPal page or send us a message through our Twitter(@AskPayPal) and Facebook page for additional assistance.

 

I hope this helps.

 

Bindu

 

 

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