Will Paypal accepts multiple Yubikeys for 2FA?

Case_Of
New Community Member

Hello,

I did notice Paypal allows to use WebAuthn as a 2FA recently.

I did add my primary Yubikey successfully.

I also own a backup Yubikey if something bad happens to my primary key.

Actually, once my primary Yubikey has been configured on my Paypal account, I am not able to add my backup Yubikey.

Will Paypal add the ability to configure multiple Yubikeys on an account to be able to use backup keys?

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12 REPLIES 12

Translogic
Contributor
Contributor

I also noticed this too when I reset 2FA that they added support for security keys

 

I would like to know this too. I would like my Yubikeys to be my only 2FA

 

For the backup method I am using the Authenticator option of course with the Yubico Authenticator

 

Also the paypal mobile app does not yet have support for Security Keys

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CarloSGR
Contributor
Contributor

Created a community account just to "me too"

 

Thank you PayPal enabling hardware keys. However, please allow 2 (or more) hardware keys in the profile. Similar to the OP, a backup key is needed, in case something happens with the primary key. 

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JamesOfNY
Member
Member

Same. This is ridiculous.

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MPmark
New Community Member

Please add support for multiple Yubikeys for 2FA in order to add backup keys.

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DANIELNEUBAUER
New Community Member

Yes please add support for multiple 2FA keys (like yubikeys) because we all need backup keys.

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BitzerMaloney
New Community Member

Same problem here...I thought cool! Paypal supports YubiKey.....oh wait...only 1....first service of any kind that I've come across that doesn't let you setup a backup hardware key -_-

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pokeefe0001
Contributor
Contributor

I was about to ask this same question but I guess I'll just ad a "Me, too". 
Is there any way to officially ask PayPal for this support rather than just adding a comment to the user community echo chamber?  JHas PayPal develoment given any indication they have heard this request?

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boostedn
Member
Member

Would also like this as well. Every other service can do it, and should do it. I have a USB-A and a USB-C Yubikey. Sometimes I have one or the other plugged in. I see we have backup methods, email, sms etc, but this defeats the whole purpose to use the Yubikeys... lol

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joaoPortugal
New Community Member

Same problem here.

How on earth is a financial and payments service so limited in terms of using the most secure login method there is?

I have 2 Yubikeys - of course I do: a main key and a backup key.

 

But Paypal does NOT let me set up both keys. Why not???????

 

PLUS: The Paypal Android app does not support Yubikeys... Again.... why NOT? This doesn't make sense.

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