How do I resolved my limitation

Emmadoski2020
New Community Member
How do I resolved my limitation
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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

@Emmadoski2020 

 

As long as its not a permanent limitation then normally paypal direct you to the resolution centre to resolve things.


Advice is voluntary.
Kudos / Solution appreciated.
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PointingMarket
Contributor
Contributor

It's crazy, we are located in Costa Rica, Paypal accepted a payment for us in a Spain filial, charged the commission and then held our money for almost a year without responding to our multiple requests for reimbursement. In the end, they blocked the account because it is risky!!!. This without having a valid argument for it. This situation is really disappointing in that this retention appears to be illegal.

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PayPal__Jyoti
Moderator
Moderator

Hello @PointingMarket  

Welcome to the PayPal Help Community and thanks for posting here!

I do understand your concern regarding your account being limited. For the safety and security of the network, PayPal often review accounts for potential risks which may lead to a limitation being placed on the account, depending on what is found during the review, your account may become limited. Here is an article that can help you understand which documents required to remove limitation on your account www.paypal.com/cshelp/article/help506 . You can reach out to our team to help you with the further steps and provide you additional help. Please connect with our Support Team by clicking on the Call Us option (As a Guest User).

Hope this information helps
Jyoti

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09269857338
Contributor
Contributor
Profile limit Dethnot not increase
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PointingMarket
Contributor
Contributor

It's crazy, Paypal accepted a payment for us, charged the commission and then held our money for almost a year without responding to our multiple requests for reimbursement. In the end, they blocked the account because it is risky. This without having a valid argument for it. This situation is really disappointing in that this retention appears to be illegal.

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