Cannot print - Mac - new system

shine1br
New Community Member

I am having trouble printing labels under this new system. I tried Firefox and Safari, both said Adobe was out of date so I updated it and reloaded, restarted, everything, and it still says "plug-in missing". ANyone else having a similar problem? I finally dowloaded Google Chrome and I am able to get the label up there, but then it prints a blank page or an entirely gray page, or even just the borders of the shipping window. I don't know WHAT is going on? I have a MacBook Pro with OSX 10.6 - can anyone help?

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5 REPLIES 5

sam_n
Contributor
Contributor

PDF on Mac is a problem. Here is how I fixed and labels printing is smooth.

 

Install the below plug-in and reprint the  label.

 

http://www.schubert-it.com/pluginpdf/

 

It's free for Home use and educational use. 

 

Disclaimer: I have no association with above plug-in creator. Just trying to help my PayPal friends 🙂

 

Please let us know if it works.

 

 

 

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angryman
Contributor
Contributor

I had  a horrible time gettng our new intel Imac to print pages that were within other pages, like our shipping labels (the old G3 handled them just fine).

 

I fixed it by going to the printer manufacturers webpage and downloading the latest Mac drivers. Unfortunately I can't remember an of the details except that setup was very fussy and required among other things the printer and the computers IP addresses, and some other oddball settings

 

However I find now that there are some brand new drivers that don't have the fussy setup, so if I was starting from scratch I'd probably try them, however your printer may be a totally different setup. Still, the first place to look is the printer manufacturers website.

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mrydwell
Contributor
Contributor

SAM_N,

From a fellow mac owner- Thanks so Much! With that plug in my international labels are now generating and printing! 🙂 Shame on ebay/paypal for not offering a proper user experience.

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sam_n
Contributor
Contributor

Can you please click on the Kudo icon?

 

Moderator, can you please post the above solution to help other sellers.

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raulduke23
Contributor
Contributor

The plug in worked for me, I did check the commercial use cost. It is 69.00 for commercial use if anyone is interested. Seems like shipping still is in the beta form.

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