cant cancel payment

hound
Contributor
Contributor

i just tried to pay with paypal 3 times, and each time the page  froze.   Now my history shows i have 3 payments, pending to the seller, what do i do,   it doesnt, have any options in the action section.

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5 REPLIES 5

lizgrisham1990
Frequent Contributor
Frequent Contributor

Click "Details" see if you can cancel it, or call paypal right now, immediately (I think they are open 24/7) not sure. They will cancel for you. I recommend using Firefox browser, I have the newest and never had a problem. Let me know the outcome so I can be further help if I need to be 😛

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lizgrisham1990
Frequent Contributor
Frequent Contributor

I may not have made that first part clear (eyes running together) been in the community replying to post for 2-3 hours now, sorry..

 

Click "Details" on the transaction in your recent activity on your main paypal homepage after being logged in.

Scroll down, you should see maybe* a cancel text underlined in blue.  I have never had this problem, but I assume there is one? If not, proceed to call them immediately before it goes through, you have about 2-3 days if it is a pending eCheck, but i'd call immediately.

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hound
Contributor
Contributor

clicked on deteils, but  does not have a option to cancel,  it just says, unconfired ? , that all it says, besides the shipping and company info.

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lizgrisham1990
Frequent Contributor
Frequent Contributor

Contact Paypal..

Contact > Call Us > Then call them using the Pin provided.

 

They will be able to fix you up with no problem 😉

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RTB990
Contributor
Contributor

Wow Liz you are cute as **bleep**.

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