buyer wants to send a courier for large item that was listed collection only
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buyer wants to send a courier for large item that was listed collection only and will not be packaged who will be liable for any damage ?should I let it be collected ?
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Hi Guys,
Thank you for contacting the PayPal Community Forum and welcome as a new member!
@stargold - if you received the payment through PayPal and you allow the buyer to collect the item in person or arrange a courier to collect the item on their behalf you are not covered under the PayPal Seller Protection Policy. If the item is being collected in person please accept cash on delivery. For more information on the Seller Protection Policy provided by PayPal please review this link - Seller Protection
@EmmaBea - this is a well known tactic by buyer's and I would not recommend continuing with the sale. You did the correct thing to stop messaging this person.
- Siobhan
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