Staff Training??

[Amandab25]

Im so frustrated, i would just like to know if it is just myself who always get to speak with staff who really dont know what there talking about? I have called Paypal approx 40 times regarding several different blocks they put on my account randomly, just when i think my account is passed all there ' checks' etc and then the blocks are back!

All the advisors i have spoken with do not seem to know what there talking about and lie just to get you off the phone. The because of the 'lie' ive had to call back again and again and again! Some of them seem like they have only been doing the job 10 mins! Even on here i have read most - not all, of the advisors giving advice and it is completely wrong. Just 1 of my many many examples of bad service :

Called to say Ebayer had left feedback can my money be released to be told we dont use the Feedback anymore we cant see it! I belive that has also been said on the is forum.

I called back 3 mins later to ask a question i forgot to ask and a lovely gentleman released 3 payments that had left feedback .

Called 3 days lated as more feedback was left to be told, no we dont do that. Errmm excuse me but take a look at my account another guy did!! Ah no that was just a good will! whatever!!

5 mins later, called back and a lady released 5 payments as feedback had been letf!

In 2 months i have used 1200 mins calling Paypal regarding releasing my payments when the correct time allowance has passed! I beleive if i had been CORRECT information by each advisor i spoke to then it would have only been approx 30 mins!

Does anyone else have these issues?? Im really keep to know if its just me

[kernowlass]

@Amandab25

Even on here i have read most - not all, of the advisors giving advice and it is completely wrong

You do know that we do NOT work for paypal or have ANYTHING to do with paypal do you??

Most of us are ebay or website sellers that help out on here as this is a user to user help forum.

As for feedback it DOES NOT count for payment release BUT if you phone and you qualify as tracking shows the item as delivered + 7 days then they will release it. Sometimes they will release it early as a goodwill gesture but it is NOT ebay policy.

And I think when you have helped just one person from being scammed or putting their mind at rest over a money issue then you may just have the right to have a go at myself and the others, until then you do not.

But don't worry I for one will make sure to never reply to your posts for help in the future.

[Amandab25]

I am fully aware the advisors on here do not work for Paypal, im sorry but was there anywhere in my post that states it was advice on the Paypal commumity??? No! I was simply asking other Paypal 'customers' about their experience and explaining even on here i have read most - not all, of the advisors giving advice and it is completely wrong, meaning Paypal advisors not the communtiy.

It does prove to me however, that you must get many many disgruntled Paypal customers complaining for a response to so blunt and taken personally.

[kernowlass]

@Amandab25

im sorry but was there anywhere in my post that states it was advice on the Paypal commumity??? No!

Err yes when you said THIS >>>

Even on here i have read most - not all, of the advisors giving advice and it is completely wrong.

[Amandab25]

errr read that properly! I said i have read on here that most the Paypal advisors are wrong! Your NOT a Paypal advisor as you made known on your first post! Now if you ont mind, i would like to hear from other Paypal customers

[kernowlass]

@Amandab25

Nope not what you said. 

[kernowlass]

@Amandab25

You did not say the word PAYPAL advisors at all what you said was   >>>

Even on here i have read most - not all, of the advisors giving advice and it is completely wrong.

[Amandab25]

Oh my lord your still going on!

[kernowlass]

@Amandab25

Err YOU are still going on I last posted 8 hours ago     the SAME as you until you just posted again.

[Amandab25]

Well this is just as crap as Paypal itself and just as irritating, each time i log on to see if anyone is having the same issues as myself and all i get is sarky advisor! They must just be bored. Id heard it was crap on here looks like they were right. Just hope anyone else who is having the same issues gets them sorted. Good luck