Payment from bank

Stevetrevb
Contributor
Contributor
Why was a paypal payment taken from my bank account when i had more than enough to pay it from my paypal account
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Stevetrevb

 

Have you got your balance as your primary funding source? Check here................

 

Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > second down click on update next to your prefered way to pay and put a dot in one of the options listed (balance if you want balance).


Advice is voluntary.
Kudos / Solution appreciated.
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Stevetrevb
Contributor
Contributor
Everything is set up ok . 3 other payments have come out of my paypal account . One before and 2 after this payment all linked to ebay including the one first mentioned
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PayPal_Donna
Moderator
Moderator

Hello Stevetrevb ,

 

Welcome to the PayPal community and thank you for you post.

 

As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Contact Us link at the bottom of every PayPal page. You can also contact us via our Facebook Page or Twitter @askPayPal.

 

-Donna

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