Direct Debit

[louisegenis]

I have just noticed a direct debit from my bank account to paypal - the phone number on the direct debit does not work and it is a payment to chase bank  - does anyone know about this?

[PayPal_Martin]

Hi there, louisegenis,

Welcome to our Community!

If you have added your bank account to PayPal as a funding source, this would mean you would have set up a Direct Debit with PayPal - this is explained here Bank Direct Debit.

Bank-funded transactions in the UK are funded through the Direct Debit process.

When you use your bank account to pay, an 'Instant Bank Transfer' becomes your funding source. Despite this name, the money actually takes 5-7 working days to clear from your bank. The reason the payment to your seller completes instantly is because PayPal fund this on your behalf and wait for your bank transaction to clear.

If you have not added your bank account as a funding source please contact our Customer Support immediately.

Thanks

Martin