Selling on my website using paypal, but no confirmation of sale ?

833ltd
New Community Member

Hi

I have built my own website using moonfruit, and there is a option there for a shop which uses paypal.  I have had a dummy run and my shop works but i do not get a confirmation saying you have sold or a person has checked out.  I use ebay and as soon as we have a sale we have a email sent to us, with the checkout details etc. 

Is this something I should setup in my paypal ?

 

 

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1 REPLY 1

PayPal_david
Moderator
Moderator

Hi there 833ltd,

 

Welcome to the Community!

 

When you receive a payment through your PayPal account, you should receive an email advising that you have received a payment from your buyer. 

 

Once your email address is active and confirmed, you should receive the payment confirmation emails from us straight away. Please try checking your profile in order to ensure your email address is active and confirmed.

 

Please let me know how it goes.

 

David.

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