Hi nMM456,
Welcome to our Community.
A PayPal account can be locked for a number of different reasons, which range from an unresolved account limitation to a negative balance.
In these scenarios, it's usually best to call us toll-free on 0800 358 7911 to establish exactly what's happening.
Alternatively, you could send us a quick Facebook message or a tweet.
We are available 24/7 to answer private messages sent through our Facebook page (http://goo.gl/4BO8de) and respond swiftly to any tweets directed towards @AskPayPal!
Why don't you give one of these options a try?
Conor
