Responding to buyer dispute
ABcat
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Posted on
Aug-05-2017
02:43 AM
A buyer has started a dispute but I cannot see any way of responding to the message- do I have to do this via her personal email?
1 REPLY 1
kernowlass
Esteemed Advisor
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Aug-05-2017
02:50 AM
If its still at the dispute stage then you should be able to respond in the resolution centre.
However if she has escalated the dispute to a claim then you won't be able to anymore.
Advice is voluntary.
Kudos / Solution appreciated.
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