Payment received on Hold

[Mark2018]

Sold something on ebay, buyer paid but it showing payment received is on HOLD.

I am unwilling to send the goods until this hold is removed. 

I have had an account with Paypal since 2004, my back account name and address has not changed. 

How can I get the resolved as soon as possible? 

Thanks 

[kernowlass]

@Mark2018

Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for new sellers.
If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.
This is the new seller hold that every single seller on Ebay has or will go through.

Normally for the Ebay hold funds are released when tracking shows the item as delivered + 3 days if you use Ebay / paypal postage.

Info in this Ebay link below about Ebays hold.
https://ocsnext.ebay.co.uk/ocs/sr?query=1746