Payment pending

Georgina1982
Contributor
Contributor
If a payment is pending how long does it take to clear? I still have a payment pending. I can't send the goods until the payment has cleared.
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Georgina1982

 

If its pending in your paypal account balance then the buyer has paid so you should send the item.

Sounds like the new seller hold, if your are a new Ebay seller then say so and i can give you the link, if it was a private sale then let me know and i can give you more info in a separate link.


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Georgina1982
Contributor
Contributor
Thank you for the response. I am an eBay user. Not a new one though.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Georgina1982

 

You may not be a new Ebay 'user' but are you a new Ebay 'seller'?

Info in this Ebay link below about Ebays hold.
https://ocsnext.ebay.co.uk/ocs/sr?query=1746

 

Just double check to make sure that the buyer has not paid you with an echeque. Have you received an email from paypal to say they have paid and that you can ship?


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