First sell

Jessika-xo
Contributor
Contributor

I have just made me first sell on Ebay and an auction was won, I then recieved a message from the buyer saying they had made the payment but it was unclaimed, my paypal has shown nothing of any transaction. I have no disputre with the buyer and just want to get the issue sorted for them. Any idea as to what the problem could be. I have had a look through my paypal settings and could see nothing after I made my ebay the ebay ID, yet still nothing has happened. Any ideas? Thanks

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

Go and find the transaction in your “my ebay” > click to the right where it says sell similar > don't fill in anything just scroll down to the payments section > look in the paypal box > is the email addy in there correct with no spelling mistakes? If so then it would have been wrong on your finished auctions so come back for more advice.



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Kudos / Solution appreciated.
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Jessika-xo
Contributor
Contributor

Hi thank you, I'll have a look and see if there is anything, I had a look through everything on paypal and it was all right. 

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