Chargebacks from .de emails

Blossom5
New Community Member

I have had 3 sales of the same items over the last few days and they have all been paid for via accounts with .de (German) email addresses although the account address is in the UK and the name of the eBay account holder is different. I only send to UK postal addresses. I have only noticed this now as I've had 2 chargebacks from these cases and now a third one has ordered today! I don't know what to do and how to stop it.

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