Can't see a payment on my account, but shows as payment unclaimed on the buyers account
Craig83
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Posted on
Sep-30-2014
07:48 AM
I have sold a jacket on ebay and the buyer says he has made the payment and it is showing as payment unclaimed on his account but I cannot see any sign of it on my PayPal acc. I am just new to using ebay and PayPal myself as I always used my ex partners account to sell things? Am I doing something wrong or do I need to claim the payment any help would be great thanks
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kernowlass
Esteemed Advisor
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Sep-30-2014
07:55 AM
Go and find the transaction in your “my ebay” > click to the right where it says sell similar > don't fill in anything just scroll down to the payments section > look in the paypal box > is the email addy in there correct with no spelling mistakes? If so then it would have been wrong on your finished auctions so come back for more advice.
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