Hi all please advise.
I recently sold a galaxy s8 plus inc box all as new on ebay. i had damaged the screen. ( hairline crack at the top ). i decided to sell the phone on ebay to recoup some funds, and buy another one through the company i work for. The damage was clearly marked on the advertisement, and the buyer was aware of it!
The phone was 3 days old when i damaged it, and all as new ( appart from the screen damage). The buyer purchased the phone, i took the money from paypal, and now he has openned a case a week later, saying " the phone has colour lines over the screen and keeps turning off". i advertised the screen as broken and no returns accepted. The phone certainly never turned itself off or had colour lines on the screen!!!!. Sountds to me like the buyer may have submerged it under water, and damaged it further. Either way, you'd notice colour lines on the screen as soon as you turn the phone on, so why did it take a week or more, for him to notice?
Anyway, i am now owing paypal money back to the account. Money i dont have in my personal account after paying bills etc. Regardless of my own circumstances. This guy is taking me and paypal / ebay for a ride.. The phone worked brilliantly bar a hairline crack on the screen, now he wants to send it back with much greater damage and faults? i dont think so buddy. Where do i stand here? its a joke.. i want my account openned on paypal!
