You have a new automatic payment profile for Name. Scam?

Jecqan
New Community Member

This morning i've received an mail "You have a new automatic payment profile for Shariah-lee Turner" mail, with 300 usd payment. Some hours later another one, that Paypal can't process payment and it will try after 5 days again. I have no idea who this person is, nor i have any subscriptions or active/pending orders in my settings. Been searching for an hour everything, but found nothing. I use PayPal maybe once a year for personal things, usually steam or xbox store purchases, so i am not even an active user. What to do? where to look? How to prevent any possible transactions?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Jecqan 

 

If its a spoof then NEVER USE ANY LINK OR ANY PHONE NUMBER.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

Also if they ask you to call the number in the email then it would be fake paypal agents trying to scam you for money to 'fix' something. 

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email / download an attachment OR phone them on a number in an email, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/smarthelp/article/how-do-i-spot-and-report-a-fake%2C-fraudulent%2C-or-phis...
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


Advice is voluntary.
Kudos / Solution appreciated.
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