Unrecognized subscription debit

rosslabarbera
New Community Member

I had a debit on my account that I don't recognize. The description for the debit just says IC*INSTACART*SUBSCRIPTION with no contact information. How do I find out who received this payment so I can contact them and see what it is for?

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2 REPLIES 2

PayPal_JonK
Moderator
Moderator

Hello @rosslabarbera

 

Welcome! Thank you for visiting PayPal's Community Forum. I'm sorry to hear you have an unrecognized transaction on your PayPal account. From the description you've posted, it looks like the charge may be for a subscription from a company called "Instacart". If you see the transaction in your PayPal account, please report it through our Resolution Center as unauthorized. You'll also want to Cancel any Billing Agreements with Instacart or any other unknown merchant you may see on that page. 
 

If you do not see it in your PayPal activity, please reach out to your bank or credit card company to see what options may be available to you.

 

Good luck and best wishes!

 

 - Jon K


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FlixD
New Community Member

Hey i got the exact same transaction last night, it was a 99 dollar transaction but i dont even have an insacart account or anything

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