Scammed through Friends & Family

[jforbes15]

recently scammed due to my own mistakes of not doing much research, he told me to send through friends and family. is there anything at all i could do to get my money back? 

[Alexmikula]

How do u i contact him

[Newbie42]

You mean how did I contact bank or seller?

[PayPal_Craig]

Hi @Alexmikula,

Welcome to the Community!

Firstly, I'm sorry to hear about what has happened. You should see the recipient's email address in your Transaction Details page. 

Remember that our protection is just an extra layer of security. Depending on the funding source that was used, your bank/card issuer may be able to assist you in opening a new dispute on their side.

I apologize for any inconvenience caused.

Craig

[Kristinedczb]

What if I didn't used any cards for the transaction?

[kernowlass · Accepted solution]

@Kristinedczb 

If you paid using goods/services you can open a dispute via the resolution centre in your paypal account.

If you used the friends/family option then you sent a gift of money and so have no buyer protection. 

However IF you funded that payment via a credit card then your card issuer may help you, however they may well refuse for the same reason ie that it was a gift payment and not a payment for goods or services.

If you used f/f and did not use a card then you are reliant on the other party refunding you.

[Loony_Phoenix]

Obviously Pay Pal need to put up a notice to Scammers saying…”

Dear Scammers, please don’t use Friends and Family because the person you just scammed can’t get their hard earned money back!”

Im sure that will work!!!😡😡😡😡😡

[kernowlass]

@Loony_Phoenix 

If you haven't already figured out that friends/family payments are for sending gifts to friends and family.... !!! then Paypal gives you a warning, all you have to do is read the warning before you pay which states '' BUYER PROTECTION DOES NOT APPLY FOR THIS PAYMENT''.

Then you won't be scammed, easy really. 

[YaaKemet]

Hi Craig,

So PayPal cannot help? Even with some written proof?

KR,

Yaa

[Temp20220916J]

Thanks. I bought a PS5 from someone and the odd thing is that person didn't provide the tracking number for the package he sent and it's been over a week since it didn't arrive. After that I'm not gonna fall for it again. If you're shopping through Mercari, beware of unverified sellers that sells PS5s lower than the retail price. It's a scam.

[MadMok128]

What happens with these kinds of scams is they send “something” to “someone” in your same city with the same zip code so the tracking number and info states it was delivered. You need to let PayPal know and they need to call the post office and although they cannot give PayPal the address it was sent to, the post office sure as hell can verify the item was or was not shipped to your address. This happened to me regarding what I’d call a “I should’ve known better” purchase of a fish finder. I filed right away and PayPal closed my dispute when the seller provided tracking. I called reopened the dispute and explained the tracking info did show something was delivered to my zip code but not to my home and I have security cameras to prove it. They called the post office and got what they needed to reverse the original ruling and my money was back rapidly.