Reoccurring charges

Temp20240203A
Contributor
Contributor

I never signed up with a company called FastSpring, keep getting reoccurring charges of $20.76. Totaling over $140 so far. Sent emails and called contact number provided by Paypal app over a week ago. No reply, response and then see another charge this morning 1/3/2024. Paypal states if resolution not resolved contact us by Aug 1st 2024. I have a screen shot.

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20240203A 

 

A lot of times what happens is people accept a free trial for a product and forget to cancel.

 

As a buyer you must agree to a billing agreement/subscription before a merchant can take a payment from your PayPal account.

If you don't notice during checkout OR don't cancel then it auto renews. Be careful what you are accepting.

Check if you had a subscription set up and cancel it?
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.