Refund amount

[Aghalke92]

Hello paypal community,

On 13th September 2023 I send $15 to seller but seller took my and ran away didn't send me excepted item so I raised dispute against the transaction i made. On 23rd September I received mail from PayPal that case is closed in my favour and amount will be credited back to my account. But today I recieved mail from mail that we can't complete the investigation on your claim. What does this mean? Am I reciving the dispute amount or not? Screenshot of both email i received from have attached with mail. Experts please help me

Thanks and regards,

Ashish [removed]

[kernowlass]

@Aghalke92 

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