- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Its easy for someone to mis-spell an email address/ or a digit on a phone number and the funds go to another person like yourself.
They probably opened the wrong dispute type which is why you won the claim.
But why would you want to keep someone else's money?
Click on the transaction and you will see if you were charged a fee to receive the funds or not.
If you were not charged a fee then why not use the refund option on that same page and refund the monies back to their owner?
If you were charged a fee then you could do the same but minus the fee element as the error was not your fault but the senders.
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Its easy for someone to mis-spell an email address/ or a digit on a phone number and the funds go to another person like yourself.
They probably opened the wrong dispute type which is why you won the claim.
But why would you want to keep someone else's money?
Click on the transaction and you will see if you were charged a fee to receive the funds or not.
If you were not charged a fee then why not use the refund option on that same page and refund the monies back to their owner?
If you were charged a fee then you could do the same but minus the fee element as the error was not your fault but the senders.
Advice is voluntary.
Kudos / Solution appreciated.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- PayPal credit in Products & Services
- Pending????? in Transactions
- Trip.com took £900 but cannot find my booking. Will PayPal refund me? in Transactions
- Can a merchant charge my account with just an email from me agreeing to the charge? in Transactions
- Paypal ignored my wallet setting and charged to a different card. in Wallet