Non-receipt beyond 180 days
MelisAGoGo
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Feb-13-2024
03:44 PM
I purchased a hoodie 01/28/2023 and the merchant has been stalling. I cancelled the order 1/24/2024 and I have not received a refund. I know I have a timeframe extension from the date of cancellation but due to the age of the charge, I cannot go thru the resolution center to file the dispute. Please help!
Labels:
- Labels:
-
Disputes & Chargebacks
1 REPLY 1
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Feb-14-2024
02:45 AM
You have up to 180 days to open a paypal dispute for non receipt of item, after that its between you and the merchant and any legal action you can take yourself.
You should never let it go past 179 days, if you received a refund and the item turned up then its easy enough to just pay the merchant again.
Advice is voluntary.
Kudos / Solution appreciated.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- I used Pay in 3, and the full amount taken for first payment. in Transactions
- Paypal Customer Service destroy my chances in getting full refund in Reporting
- Entered my first and last name incorrectly in Managing Account
- I get an error:”There was a problem,, trying to withdraw money. in Transactions
- PayPal check money from my bank account to Poshmark , but I didn’t place an order in Transactions