Received invoice from one seller which I didn't make any purchase. Is it a scam?

[MichaelCHK]

Hi all. I received a notification from PayPal that someone sent me an invoice to make a payment of USD 500 for purchasing a anti virus software which I didn't make. Could I just leave it like that with out paying or how do I cancel or report this?

[Grayfoxx]

I got a notification in my paypal account that I got request from heather [removed] saying that there detected some suspicious unlawful activity with my account I need pay $499 with a number to cancel it I just wanted to know this a scam

[PayPal_Olivia]

Hi @Grayfoxx,

Thank you for your post and welcome to the community! The invoice you received is a fraudulent invoice. You should be able to cancel it directly within your PayPal account. If you do not see the option to do so, it can be safely ignored. Please do not call the number in the description of the invoice, as it will very likely be a fraudster who will try to gain sensitive information in an attempt to conduct fraud.

I hope this information helps you and others avoid any loss!

Olivia

[Grayfoxx]

Thank you so much! It's a way I can report it?

[GBFL]

I'm getting multiple of these every day.  

[BLJumpRopes]

What is this? Fraud? What do I need to do?

Money Request Received November 17, 2022 at 10:02:07 AM EST Status PENDING Amount$500.00 USD NoteWe've detected that your PayPal account has been accessed fraudulently. If you did not make this transaction, please call us at toll free number [Removed. Phone #s not permitted]to cancel and claim a refund. If this is not the case, you will be charged $500. 00 today. Within the automated deduction of the amount, this transaction will reflect on PayPal activity after 24 hours. Our Service Hours: (07:00 a. m. to 06:00 p. m. Pacific Time, Monday through Friday). Request From CALEB [removed]

[townie2]

Received an email this morning claiming i had sent an a payment of 589 GBP to a Marta [removed] at Bitdefender. I still have 3 years left on my Bitdefender account. Anyway, i check my PP account and sure enough there is a pending transaction, which i promptly cancelled. A major concern for me is that PP forwarded the message to me via email. Hack somewhere? Only PP uses small letters for the start of my name (that's how i registered it) so the forwarded message was from PP.

[Mel251]

I had the same today different name tho same amount I pressed cancel, does that mean the money won’t come out my account now do you know?

[townie2]

Well, i just ran a security check on Google Chrome and it seems my BitDefender account password may have been compromised, so i changed it. Hopefully that will fix the problem. If you have a BitDefender account i suggest you change your password too.

[Mel251]

Hi I haven’t got a bitdefender account I’m not even sure what one is.

[townie2]

BitDefender is the antivirus i use. I'd run the Chrome security test anyway, it could show your PayPal account password has been hacked. I would guess once you click on cancel there will be no charge to your account.